FAQ
Yes, we ship to a wide range of countries! Just visit our checkout page and choose your country or region when entering your shipping details.
Yes! While our prices are listed in US dollars, you can use our website’s currency converter to view prices in your preferred currency. Payments can be made in your local currency, and your bank, credit card provider, or PayPal will handle the conversion.
We typically prepare packages within 1 to 5 business days. Shipping durations vary depending on the destination. For detailed information, please refer to our shipping page.
Not at all! You can shop and check out as a guest whenever you like.
That said, creating an account can make things easier by saving your details for future orders. You can sign up anytime or start shopping as a guest and create an account during checkout on the shopping cart page.
We offer FREE SHIPPING on orders over US$39. For orders under US$40, the shipping fee is US$5.99.
Simply browse our products, add your desired items to your shopping cart, and proceed to checkout. Before confirming your order and payment, double-check that all information is accurate.
You can apply your discount code during checkout or directly in your shopping cart.
Once your order is placed, you’ll receive a confirmation email acknowledging that we’ve received it. Please note that orders will only be shipped after your payment is approved, and your billing and delivery addresses are verified. If you have an account, you can also check your order status under “My Account.”
Once your order has been shipped, you’ll receive an email containing a tracking number and a link to the tracking website.
You can monitor your order’s progress by clicking the link provided in the email.
If a product you’ve ordered is out of stock, we’ll notify you via email and offer you the following options:
• Refund: Receive a refund for the out-of-stock item.
• Double-Value Coupon: Obtain a coupon worth twice the amount of the out-of-stock item.
• Full Order Refund: Get a full refund for your entire order.
We launch new arrivals every week! Stay updated by subscribing to our newsletter at the bottom of the page.
Add the item to your wish list, and we’ll notify you via email once it’s restocked.
Orders are typically processed within 1-5 days. While we aim to ship on time, delays can occasionally occur. If your order hasn’t arrived within 8 weeks, you’re eligible for a full refund or a reshipment.
We’re always excited to partner with creative individuals! Whether you’re an artist, influencer, blogger, or scrapbooker, we’d love to hear from you if you’re passionate about our products.
Here’s how we can collaborate:
• Product Reviews: Share your honest thoughts on our latest products, and we’ll feature your reviews.
• Sponsored Posts: Create sponsored content for your social media or blog.
• Inspiration Sharing: Showcase how to use our supplies in your journal or scrapbook projects.
• Exclusive Discounts: Get special partner discounts and codes for your audience.
To explore collaboration opportunities, email us at info@boombob.shop with your name, website/channel, and project ideas. We’re excited to create, craft, and connect with you to inspire more art and journaling lovers!
CONTACT INFORMATION
We’d love to hear your thoughts about our journaling products, website, or anything else you’d like to share! Your feedback and suggestions are invaluable to us. Please fill out the form on the side.
info@boombob.shop
7 Days * 24 Hours Customer Service